Dear Valued Customer,
We want to inform you about a significant change that affects orders shipped from Canada to the United States.
Recent Changes to Import Duties:
- De Minimis Exception: Previously, goods valued under $800 USD were exempt from customs duties when imported into the U.S., thanks to the de minimis rule. However, this exemption has been suspended for packages coming from Canada.
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Implications for Your Purchases:
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Duties and Taxes: Now, all shipments from our Canadian e-commerce site to the U.S., regardless of value, will be subject to customs duties and potentially additional taxes like sales tax, depending on state regulations.
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Cost Implications: You might incur additional costs on your orders, which U.S. Customs will calculate and assess upon arrival. The exact amount can vary based on the nature of the goods, their value, and the state to which they are shipped.
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What This Means for You:
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At Checkout: You will not see these additional duties reflected in our checkout process since these are assessed upon entry into the U.S.
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Payment of Duties: You, the recipient, will need to pay the duties when the package arrives. The courier or postal service typically handles this upon delivery. They might contact you for payment before final delivery or require payment upon receipt.
How to Prepare:
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Estimate Duties: You might want to use online duty calculators or consult with a customs broker to estimate potential costs for your purchases. However, note that these are estimates, and actual duties can vary.
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Consider Shipping Options: Some couriers might offer services where they handle the duties on your behalf, adding these costs to the shipping fee. This convenience comes at an additional cost.
Our Commitment:
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We strive to keep you informed and will continue to monitor any updates from U.S. Customs and Border Protection (CBP) to ensure you have the most current information.
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We are here to help. If you have questions about how this change might affect your next order, please reach out to our customer support team.
We appreciate your understanding and apologize for any inconvenience these changes might cause. We’re committed to transparency and ensuring you have a smooth shopping experience with us.
Warm regards,
Harbour Supply
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